Every organization has at least three types of people - the Stars, the Turtles, and the Bad Apples.
Usually, the Stars comprise 15 percent to 20 percent of the work force, while the Bad Apples represent 3 percent to 5 percent. It's pretty straightforward what to do with Bad Applies - they need to be let go. The Stars are already on fire - which means the company is getting their best effort.
The real issue for businesses that want to be best-in-class is how to get the other 75 percent to 80 percent of the work force, the Turtles, to be on fire - or close to it.
The goal of a high performance company is to have 80 percent of its people on fire 80 percent of the time. However, research over the past 20 years has found that, on average, companies are operating with 60 percent of the people at 30 percent.
Clearly, you can't be best-in-class operating at that energy level. Fortunately, there is an opportunity for real changes.
Contributed By:
Pinku Das
HR Major
(Globsyn Business School - Kolkata)
